Now that the Ticket Return Portal has closed, UEFA will calculate the number of remaining tickets per match and per category. Should there be matches where there are more sold tickets than the new agreed capacity, UEFA will run a random ballot per order and per match to determine which tickets remain valid.
For tickets purchased through the Participating National Associations sales program, the rules of the respective fan clubs will apply and further information will be communicated in due course.
The results of the ballot will be communicated to every ticket buyer via email during May. In this email, ticket buyers will be informed whether their ticket(s) will remain valid or have been cancelled.
If your tickets have been cancelled following the reduction of the stadium capacity, you will receive a refund for the face value of your cancelled tickets.