Will I have another possibility to request a refund for my tickets?

The Ticket Return Portal is currently open and will close on Monday, 22 April 2021, 18:00 CEST. If you cannot attend the tournament, please return your ticket(s) by following the steps described in the below FAQ:  

I would like to fully or partially return my tickets. What can I do?   

After 22 April 2021 at 18:00 CEST, when the Ticket Return Portal closes, there will be no further ticket return phase for UEFA EURO 2020.

However, in situations where: 

• a reduction of stadium capacity may occur 

• a match may be played behind closed doors 

• a match may be cancelled 

 and that UEFA informs you that due to one of the above-mentioned reasons your ticket(s) is/are not valid anymore, you shall be entitled to a refund of the face value of your ticket(s). 

Detailed information can be found in the following FAQ: Changes to the Terms & Conditions, Refund Policy and Privacy Notification  

Please bear in mind that if your order included souvenir tickets and it is only partially cancelled, the souvenir ticket fee of 15 EUR will not be refunded. 

Additionally, we would like to inform you that in the event that a UEFA EURO 2020 match is moved to a venue which is more than 50 km away from the original venue, ticket buyers would be entitled to a full refund of the ticket price if they cannot or do not wish to attend.