Will I have another possibility to request a refund for my tickets?
UEFA has organised several ticket return phases: the first one in May 2020, the second one in June 2020, the third one in January 2021 and the last one in March-April 2021.
The Ticket Return Portal is closed and there will be no further ticket return phase for UEFA EURO 2020.
However, in situations where:
a reduction of stadium capacity may occur
a match may be played behind closed doors
a match may be cancelled
and UEFA informs you that due to one of the above-mentioned reasons your ticket(s) is/are not valid anymore, you shall be entitled to a refund of the face value of your ticket(s).
Please bear in mind that if your order included souvenir tickets and it is only partially cancelled, the souvenir ticket fee of 15 EUR will not be refunded.
Additionally, we would like to inform you that in the event that a UEFA EURO 2020 match is moved to a venue which is more than 50 km away from the original venue, ticket buyers would be entitled to a full refund of the ticket price.
