As an existing UEFA EURO 2020 ticket buyer, you have the following options:
Keep all your tickets for the 2021 tournament. In which case you don’t need to do anything.
If you cannot attend the tournament in 2021, you are able to return all your tickets and receive a full refund, including the souvenir tickets fee (for mobile tickets, when applicable).
If some of your guests cannot attend certain matches of the tournament in 2021, you will be able to partially return your tickets and receive a refund of the corresponding amount. Please note that the ticket buyer cannot return his/her own ticket without returning all his/her guests’ tickets for the required match. The guests cannot enter the stadium if the ticket buyer is not present.
Please note that the match schedule for 2021 still needs to be confirmed. Information about the new match schedule will be published on UEFA.com as soon as it is available. Once it is confirmed, you will have the opportunity to return your tickets and receive a full refund of the ticket price, should you be unable to attend the postponed tournament.
The dates of the next ticket return phase are currently unknown. We invite you to check EURO2020.com/tickets regularly for more information.